If you choose to cancel
For more than 10 days to the experience, you can rebook by using the rebooking link from your booking confirmation.
For less than 10 days to the experience, the experience cannot be rebooked. Be aware that the experiences often involve preparations that involve expenses that must be covered, and therefore you will not be able to get the money back for the experience.
On the day: If something unpredictable has occurred immediately before or on the day of the experience (e.g. illness), please contact the experience manager so they know that you are not attending anyway. Contact details can be found on the booking confirmation. Alternatively, you are generally welcome to give your ticket to another side.